There is no doubt that the rise of AI tools in sales has the potential to revolutionize the industry. And whether we love it or not, AI is here to stay for a while. It appears thatthe majority of high-performing sales organizations (57%) are using the technology to improve internal processes and customer experience and studying Salesforce’s “State Of” Report proves that this number is on the rise.
The capability for AI to transform the sales industry is vast, and its adoption is only set to increase. As businesses become more data-driven and customer-centric, there is an increase in the need for AI tools to manage and analyze customer data in real-time. And with the market for AI software expected to reach $37 billion by 2025, there is no doubt that the sales industry will be a major driver of this growth. However, the potential of AI extends far beyond what we have seen so far. As the technology continues to evolve, we can expect to see even more innovative applications emerge, from complex predictive sales analytics to even more developed automated customer service. Today, with Open.ai’s Chat GTP writing page-long text in seconds and algorithms inventing drug molecules to cure OCD, the array of AI capabilities seems endless, and so do the opportunities to leverage artificial intelligence.Read More