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Corning and Samsung form joint venture to combine ‘Lotus Glass’ with OLED displays
Fri. Feb 3, 2012 06:00 PM
Samsung and Corning — best known for its Gorilla Glass products — announced a new joint venture this week that will manufacture specialty glass substrates fo…Read More
Customer and Consumer Insight | MarketStar

Going Beyond Numbers to Capture Store-Level Consumer Insight

Let MarketStar's Consumer Insight Solutions provide actionable insight into how customers and store associates view your company’s product or brand.

Do you know your customer?

Activity metrics alone will not give you a holistic picture of the consumer market. In order to make impactful decisions, you need insight into what motivates your customers to buy and how to allocate your resources.

If you need help…

  • Profiling my ideal customer.
  • Identifying markets and stores that pose the greatest opportunity for field marketing coverage.
  • Measuring the impact my field-marketing program has on my bottom line.
  • Monitoring what my customers are saying about my products or brand.

MarketStar’s Customer Insight is uniquely positioned to gather on-the-ground intelligence from various consumer environments to better support your decisions. This support goes beyond the numbers; it captures store-level insight into how your consumers and store associates view your product or brand. We focus on learning who and where your customers are, and what they are saying about your products and brand — giving you valuable insight on how to effectively communicate with them.

MarketStar can…

  • Identify and accurately profile your ideal customer.
  • Gather information that will help troubleshoot or recognize opportunities.
  • Provide analytics about the impact a field-marketing program has on your bottom line.
  • Monitor customer feedback about your products and brand.






 

Consumer Insight Case Study

When Numbers
Don't Tell the
Whole Story

Hoover, a leading vacuum manufacturer, wanted to understand a sales discrepancy in their products being sold at two national retailers, especially with their flagship vacuum. Hoover chose market research expert, MarketStar, to perform a mystery shopping study to identify the root cause of the discrepancy. Within days, MarketStar's mystery shoppers were able to reveal statistically significant reasons for the difference.

To Learn More
download customer insights pdf

 



 
 
 

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