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As predicted, it was certainly an unusual Black Friday weekend. Retailers opened as early as Thanksgiving or right at the stroke of midnight with doorbuster savings that expired at 3a.m.! These enticements lured in lots of foot traffic – over a quarter of billion people were shopping. But the big question remains, “can it sustain?”

Our forecast correctly predicted frugality. Early reports are showing that while consumers were out in droves and spending, specifically in consumer electronics, they were looking for deals and spending primarily only on discounted deals. Unfortunately, those deals may be difficult to sustain over the next month and no one knows for sure what the “deal threshold” is for consumers (the point at which a consumer thinks it’s a deal).

Our forecast also talked about the connected consumer. Online sales have already reported gains from last year and online retailers are expecting big results for Cyber Monday. Expect to see deals online more consistently throughout the holidays whereas deals in-store will be shorter lived or more sporadic.

Even with all the holiday weekend activity, most industry experts have not adjusted their forecast for holidays 2011. Meaning, they are still forecasting a moderate increase from last year (1% to 4% are ranges I’ve seen). If that holds true, with the success of this past weekend, the next three weeks are going to slow until we get to the final week before Christmas where we will more than likely see plenty of last minute savings deals. If it turns out to be a slow next few weeks, this could also be an indication that consumers may have completed their shopping earlier this year rather than waiting for last minute deals, indicating that last minute deals may not have the same impact as the deals this past weekend.

The next few weeks will be interesting. It’s definitely a shopper’s holiday season. Therefore, we stand by our forecast; this will be a tough holiday for manufacturers. At this point, it’s all about the deal. The frugal customer is not looking to spend more than they have to and if a manufacturer or retailer doesn’t offer a compelling deal, they could be left in the cold.

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Brian Buck

Brian Buck

EVP Strategy and Insights

Brian Buck is the Executive Vice President of Retail Strategy, Insights & Emerging Services. Buck is responsible for evolving MarketStar's retail and digital strategy for penetrating new markets and verticals as well as optimizing existing service offerings and creating new product offerings. Buck specializes in developing, deploying and managing large, dispersed sales, training and marketing teams. Over the course of his career, he has developed marketing teams for Samsung Electronics, Virgin Mobile, Motorola, Microsoft, Sprint/Nextel, Lexmark, Packard Bell/NEC, and many others. Buck has achieved exceptional results and operational excellence by building and managing a clear framework for how products and services are delivered to clients. He maximizes results by working with divisions of billion-dollar manufacturers, service companies and smaller firms. Buck holds an MBA from the Anderson School at UCLA. As a retail subject matter expert, he has been invited to speak at many industry engagements, including CES.

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